Five trends revolutionising the automotive landscape in South Africa
New challenges and opportunities are emerging as South Africa’s automotive industry continues to evolve at rapid pace. Here are five key trends currently driving this transformation: 1. The rise of Chinese Vehicles and "Buy Down" Trend The growing interest in Chinese...
Economy remains challenging, despite refreshing green shoots
A modest increase in passenger car sales in an overall market that continued its downward trend in September 2024 offered hope that the market may be slowly turning, says National Automobile Dealers Association (Nada) national chairperson, Brandon Cohen. "Passenger...
New state-of-the-art home for Hyundai Paarl
Hyundai Paarl has found a new home. Although the dealership, which is part of Motus, has been around for many years, the showroom and service departments were previously located at two different premises. Now they are all under one roof at a new location, where the...
Eastvaal expands its operations in Secunda
The Eastvaal Motor Group has added Kia and Renault to its existing portfolio in Secunda and revamped its Ford and Mazda dealership as part of the process. With this move, the two new brands in town found themselves at the same premises as the Ford/Mazda dealership...
Why offer workshop clients industrial fallout removal as an additional service?
Offering industrial fallout removal as a service at your dealership can be an excellent way to generate additional revenue while enhancing your customer experience. Many clients may not even realize that their vehicles are at risk from industrial fallout, which...
Are third parties allowed to obtain your customer’s contact details?
Dealerships wanting to share customer personal information with a third party (known as a Contractor) are sometimes faced with customers who demand to know why their personal information was apparently shared without their permission. The customer’s concerns often...
How to Calculate the GP per productive in your workshop
Something that seems to be a point of uncertainty when chatting to DPs is how to determine the Gross Profit (GP) on productive workshop staff. I have included a basic calculation principle that I have used over the years. It has proven to be pretty accurate from a...
Sean Singleton – taking the bull by the horns
Looking after 13 multi-franchise dealerships representing 14 brands (and still growing), is by no means an easy task. It takes a special approach by a special leader to keep the ship on the right tack during these challenging times the retail automotive industry is...
What differentiates a professional headlight restorer?
New vehicle headlights are coated with a clear protective layer by the manufacturer. Over a period of time this protective layer begins to disintegrates as a result of the effects of Ultra violet light from the sun. Additionally stone damage leave deep...
Are third parties allowed to obtain your customer’s contact details?
Dealerships wanting to share customer personal information with a third party (known as a Contractor) are sometimes faced with customers who demand to know why their personal information was shared without their permission.. The customer’s concerns often revolve...
Safeguard your family
and vehicle occupants
Windscreen chips weaken the structural integrity of the windscreen by increasing the risk of cracking and distract the driver.
Dull or oxidized headlights pose a risk to drivers and occupants as vital road illumination is compromised, slowing response time to dangers in dim light.
Protect your asset
Professional restorative polishing services protects your paintwork and increases your asset’s value.
Removal of unsightly minor dents further maintains the overall look and value of your vehicle.
Protective and restorative services
Protective and restorative services are high on customer requests at modern automotive dealerships.
Offering these services at your dealership is both a smart solution for customers and contributes to valuable dealership’s revenue.
Auto Body Polishing
Headlight Restoration
Paintless Dent Repairs
Windscreen Repairs
Specialised Call Centre Contracting
why choose smartrestore?
SmartRestore’s system is based on 4 major pillars for dealerships:
1. Broad RANGE OF SERVICES
The range of services we offer on site is unmatched compared to our competitors. This makes SmartRestore a smart choice to increase your profitability.
2. Compliance and procedures
SmartRestore provides complete security and peace of mind for dealerships, their principals and their customers with regard to meticulous compliance with South African legislation. We are also members of the important direct marketing and automotive bodies in South Africa.Our procedures assure customer security and satisfaction regarding privacy and protection of personal information.
3. call center
This is the heart of our business! We know that our contact with your clients is a reflection of the dealership’s own business. Our call centre is focused on providing a superior level of customer experience rating for your business. We provide ongoing training to our call centre agents.
4. Your PROFITABILITY
The services we introduce at your dealership promote customer loyalty. It’s not only about the excellent margins we offer to your dealership but the closing ratios achieved by our call centre that really count. Projections can be provided at your request.
who we are
SmartRestore Car Care is a leading national service provider of Vehicle Value Added Services(VAS)
SmartRestore meets customer’s needs and high expectations particularly when they book their vehicles at motor dealerships for servicing.
In addition, our services are in high demand at dealership used and new vehicle departments.
As one of the largest national service providers, our management and call centre has for 12 years built up an exceptional reputation in the motor industry for absolute personalised customer service.
B-BBEE
LEVEL
1
Our clients
SmartRestore’s satisfied clients include many dealerships and motor groups in the Western Cape and throughout South Africa. Feel free to request a reference from any of our automotive partners.
We have a national footprint, please contact us for our service providers in Gauteng, Kwazulu-Natal and the Eastern Cape.
